Effective Date:
Apex General Inc ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, ads, forms, and services.
1. Information We Collect
We may collect the following information when you interact with us:
Name
Phone number
Email address
Home address
Information about your home (such as square footage, system type, and preferences)
Any other information you voluntarily provide through our forms, surveys, or communications
2. How We Use Your Information
We use your information to:
Provide estimates and recommendations for HVAC systems
Respond to inquiries and customer service requests
Schedule appointments and follow up on your request
Send updates, reminders, and service-related communications
Improve our services, marketing, and customer experience
3. SMS & Communication Consent
By providing your phone number, you agree to receive text messages from Apex General Inc related to your inquiry, appointments, and services.
Message frequency may vary
Message and data rates may apply
You can reply STOP to unsubscribe at any time
You can reply HELP for assistance
We will not share or sell your phone number to third parties for marketing purposes.
4. Sharing of Information
We do not sell, trade, or rent your personal information. We may share your information only in the following cases:
With service providers or partners who help us operate our business
When required by law or to comply with legal obligations
To protect our rights, property, or safety
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
6. Cookies and Tracking
We may use cookies, pixels, and tracking technologies to:
Improve user experience
Measure ad performance
Understand user behavior
You can disable cookies through your browser settings.
7. Your Rights
You have the right to:
Request access to your personal information
Request correction or deletion of your data
Opt out of marketing communications at any time
To make a request, contact us using the information below.
8. Contact Information
If you have any questions about this Privacy Policy, you may contact us:
Business Name: Apex General Inc
Address: 5796 S Elm Ave
Phone: (559) 653-7018
Email: [email protected]
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
By using our services, you agree to the terms of this Privacy Policy.